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Steve Joynson

Age 36, area resource manager, Cementation Foundations Skanska, UK

Route to the job
Sixteen years ago I started as a labourer on site. Within a short period of time I was operating machines and after around six years I was made a foreman. In 1999 I was promoted to my current position as area resource manager.

Typical day
The day starts at around seven thirty. I can be either office or site based or both. It can involve dealing with several internal and external customers and departments, and can involve travelling. I mainly deal with the resource of contracts - people, plant and equipment - in the south west and the Scottish borders. My job is to coordinate a workforce of over one hundred and forty and to plan their movements and job placements.

Highs and lows
The position often leads to long complicated days and at times it can seem to be very reactive. Disciplinary situations can be difficult. On the good side, the position is often rewarding and I frequently feel a sense of achievement. Operating within a big framework, communication plays a key role, getting it right leads to good relationships and a strong team effort.

I am a very positive person with a lot of drive. I would like to think that I will continue to make good progress within the company. I will strive to gain promotion and will offer good performance in return.

Don`t ever be afraid to learn. Talking to other team members can be rewarding and helpful. Be prepared to take a lot on board, but don`t let too much start dragging you down. Support and help is always there if you ask. Be prepared to make decisions, but do not make them in haste. Be a good communicator and be prepared for some long old days. At the same time be aware that the role is rewarding and your efforts will be noticed.